Just a content-rich experience. The J Turner Research Summit will deliver actionable insights to “reboot” the way multifamily executives think about their residents, associates, and business.
ALL INCLUSIVE
After you pay the registration fee, the lodging, meals, entertainment, and content are all on us. Just get to Scottsdale and we will take care of the rest!
Sessions will feature insights and analysis from a wide array of industry and economic experts to help you navigate 2022 and beyond.
Welcome Cocktails and Hors d’oeuvres
BREAKFAST
SESSION #1: PROFIT IN TRUST
Trust is the cornerstone of all business. There is nothing more essential and fundamental in today’s world of commerce than ensuring the human factor of trust is established, nurtured and protected to drive cooperation, innovation, satisfaction, revenue, profit… success. So why is it that we therefore don’t measure it? Why don’t we train our people and ensure our systems effectively produce it?
This session will explore the neuroscience of trust and paint a relevant and actionable picture of how to apply the art of trust-measurement, trust-building and trust-leadership to the multifamily housing industry where trust is the centerpiece of customer choice, value, loyalty and advocacy.
Tom Geyer, Founder and President of SoulSeed LLC.
Break
SESSION #2: The Cost of Losing Connection
Be the first to view the findings of J Turner’s latest suite of research studies.
- How does manager tenure affect a properties’ reputation and performance?
- What do the highest ranked properties by online reputation do differently to connect with their customers?
- What drives the behavior of today’s prospects?
Review the data and identify key takeaways to make better decisions impacting your employees, assets, and potentially your revenue. Shake off the post-pandemic fog and discover the data to refocus and feel more prepared than ever before.
Joseph Batdorf – President, J Turner Research
Mindy Price – Vice President of Sales, J Turner Research
Chelsea Kneeland – Director of Research, J Turner Research
Break
SESSION #3 The Economic and Financial Outlook for the Year Ahead and Beyond
Jason Schenker CFP, CMT, FLTA
Lunch
SESSION #4 Hackonomy 2.0:Combatting Crisis – Growth in a Post-COVID19 World
Bonin Bough – Marketing Guru, Investor & Author
Break
KEYNOTE SESSION BY MARCUS BUCKINGHAM – NINE LIES ABOUT WORK
People care which company they work for. The best plan wins. Work/Life Balance Matters Most.
These may sound like basic truths of our work lives today. But actually, they’re lies.
There are nine lies, to be exact. They cause dysfunction and frustration, resulting in workplaces that are a pale shadow of what they could be. But there are those who can get past the lies and discover what’s real. These freethinking leaders recognize the power and beauty of our individual uniqueness. They know emergent patterns are more valuable than received wisdom and evidence is more powerful than dogma. With engaging stories and incisive analysis, Marcus Buckingham will explore the essential truths of freethinking leaders.
Marcus Buckingham – NYT Bestselling Author & Researcher
COCKTAILS
DINNER
Richard Turner – Winning with the hand you have been DEALT
Breakfast
SESSION #5: Evolution of Technology that Drives Results
Nicole Patterson, Director of Training and Advanced Client Services, J Turner Research
Turner Batdorf, Strategist of Advanced Client Services, J Turner Research
Marcus Armstrong, Advanced Client Services Consultant, J Turner Research
SESSION #6: What You Ought to Know About Connecting Reputation to Revenue
Rich Hughes, Head of Data Science, RealPage