Days
Hours
Minutes
Seconds
1
Room left
WHEN
Sunday through Tuesday
December 12-14, 2021
WHERE
FOUR SEASONS RESORT SCOTTSDALE
10600 E Crescent Moon Drive
Scottsdale, Arizona
About THE Conference
01.
 No fluff. No vendors.

Just a content-rich experience. The J Turner Research Summit will deliver actionable insights to “reboot” the way multifamily executives think about their residents, associates, and business.

02.

ALL INCLUSIVE

After you pay the registration fee, the lodging, meals, entertainment, and content are all on us. Just get to Scottsdale and we will take care of the rest!

03.
No Blind Bets

Sessions will feature insights and analysis from a wide array of industry and economic experts to help you navigate 2022 and beyond.

Conference Schedule

Welcome Cocktails and Hors d’oeuvres

5:00 p.m. to 7:00 p.m.

BREAKFAST

7:30 a.m. – 8:15 a.m.

SESSION #1: PROFIT IN TRUST

8:30 a.m. – 9:30 a.m.

Trust is the cornerstone of all business.  There is nothing more essential and fundamental in today’s world of commerce than ensuring the human factor of trust is established, nurtured and protected to drive cooperation, innovation, satisfaction, revenue, profit… success.  So why is it that we therefore don’t measure it?  Why don’t we train our people and ensure our systems effectively produce it?

This session will explore the neuroscience of trust and paint a relevant and actionable picture of how to apply the art of trust-measurement, trust-building and trust-leadership to the multifamily housing industry where trust is the centerpiece of customer choice, value, loyalty and advocacy.


Tom Geyer, Founder and President of SoulSeed LLC.

Break

9:30 a.m. – 9:45 a.m.

SESSION #2: The Cost of Losing Connection

9:45 a.m. – 10:45 a.m.

Be the first to view the findings of J Turner’s latest suite of research studies.

  • How does manager tenure affect a properties’ reputation and performance?
  • What do the highest ranked properties by online reputation do differently to connect with their customers?
  • What drives the behavior of today’s prospects?

Review the data and identify key takeaways to make better decisions impacting your employees, assets, and potentially your revenue. Shake off the post-pandemic fog and discover the data to refocus and feel more prepared than ever before.


Joseph Batdorf – President, J Turner Research

Mindy Price – Vice President of Sales, J Turner Research

Chelsea Kneeland – Director of Research, J Turner Research

Break

10:45 a.m. – 11:00 a.m.

SESSION #3 The Economic and Financial Outlook for the Year Ahead and Beyond

11:00 a.m. – 12:00 p.m.
What comes next for the economy, the job market, and housing? These are some of the important topics that top-ranked economist and futurist Jason Schenker will discuss in his outlook presentation. Schenker will share his outlook for how U.S. interest rates, real estate markets, home ownership, and U.S. demographics will impact where people live, what they earn, and their future apartment and housing decisions. There will also be a discussion of how data can bring value for companies, investors, and individuals in many parts of the economy, including for renters as well as other parts of housing and real estate ecosystems.

Jason Schenker CFP, CMT, FLTA

Lunch

12:00 p.m. – 1:30 p.m.

SESSION #4 Hackonomy 2.0:Combatting Crisis – Growth in a Post-COVID19 World

1:45 p.m. – 2:45 p.m.
Hackonomy 2.0 is a next-level online interactive presentation that demonstrates how to maintain business growth in a post-pandemic world. Although it might sound counter-intuitive, Bonin Bough will show that the only way to combat the economic impact of the recent COVID-19 crisis is to create value by breaking things. Whether it’s breaking from tradition, process, or simply “the way we’ve always done things” this presentation will provide tried-and-tested models that enable audiences to keep their company on a growth trajectory during this challenging time.

Bonin Bough – Marketing Guru, Investor & Author

Break

2:45 p.m. – 3:00 p.m.

KEYNOTE SESSION BY MARCUS BUCKINGHAM – NINE LIES ABOUT WORK

3:00 p.m. – 4:30 p.m.

People care which company they work for. The best plan wins. Work/Life Balance Matters Most.
These may sound like basic truths of our work lives today. But actually, they’re lies.

There are nine lies, to be exact. They cause dysfunction and frustration, resulting in workplaces that are a pale shadow of what they could be. But there are those who can get past the lies and discover what’s real. These freethinking leaders recognize the power and beauty of our individual uniqueness. They know emergent patterns are more valuable than received wisdom and evidence is more powerful than dogma. With engaging stories and incisive analysis, Marcus Buckingham will explore the essential truths of freethinking leaders.


Marcus Buckingham – NYT Bestselling Author & Researcher 

COCKTAILS

5:30 p.m. – 6:30 p.m.

DINNER

6:30 p.m. – 7:30 p.m.

Richard Turner – Winning with the hand you have been DEALT

7:45 p.m. – 8:45 p.m.
Richard Turner is a corporate phenomenon who creates, dazzles, entertains, and inspires. Gaming experts and gamblers know and respect him as a master Card Mechanic/Manipulator who could take down any old-west casino or wipe out any high-stakes gambler. Richard’s unparalleled skill with a deck of cards has stirred and staggered audiences throughout the world. He has been featured on dozens of worldwide TV specials, Oscar nominated film, documentaries, magazine cover stories, profiled in hard cover publications, newspaper features, and TV commercials. In 2014 and 2017, the American Academy of Magical Arts recognized Richard as the close-up entertainer of the year.

Breakfast

8:15 a.m. – 9:15 a.m.

SESSION #5: Evolution of Technology that Drives Results

9:30 a.m. – 11:00 a.m.
This session will uncover the national themes and triggers that contribute to the downfall of a property’s online reputation. Through our research and work with thousands of prospects and even artificial intelligence, we identified the most common trends and challenges to help properties and companies stay ahead of the curve. Learn what trends to stay in tune with, and what companies have implemented nationally to show proven results.

Nicole Patterson, Director of Training and Advanced Client Services, J Turner Research

Turner Batdorf, Strategist of Advanced Client Services, J Turner Research


Marcus Armstrong, Advanced Client Services Consultant, J Turner Research

SESSION #6: What You Ought to Know About Connecting Reputation to Revenue

9:30 a.m. – 11:00 a.m.
We will take a deeper dive into the results of a recently completed three-year study by RealPage and J Turner Research. Learn the additional findings, discover the impact of a positive online reputation, and get actionable insights into the steps you can take now to impact ORA™—and potentially grow asset performance across your portfolio.

Rich Hughes, Head of Data Science, RealPage
OUR SPEaKERS
Marcus Buckingham
Marcus Buckingham
NYT Bestselling Author & Researcher
BoninBough_PrintRes-Square
Bonin Bough
Marketing Guru, Investor & Author
Tom Geyer
Tom Geyer
Founder and President of SoulSeed LLC.
Rich Hughes
Rich Hughes
Head of Data Science, RealPage
Jason Schenker
Jason Schenker
Chairman of The Futurist Institute/President of Prestige Economics
Richard Turner
Richard Turner
The world’s most skilled card magician
JosephBatdorf-crop
Joseph Batdorf
President, J Turner Research
training-team-headshot-crop
The Ace Training Team
research-team-photo
Mindy Price and Chelsea Kneeland, J Turner Research
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contact us

14811 St. Marys Ln STE 140, Houston TX 77079
(281) 558 4840
jtrsummit@jturnerresearch.com